How to Change an Email Account Quota in DirectAdmin

Managing your email storage is very important, especially when mailboxes start getting full and emails begin to bounce. In DirectAdmin, you can easily increase or decrease an email account quota in just a few steps.

This guide will walk you through the complete process.

What is Email Quota?

Email quota is the storage limit assigned to an email account.
For example:

  • 100MB

  • 500MB

  • 1GB

  • Unlimited (depending on your hosting plan)

Once the quota is reached, the email account will no longer receive new messages until space is freed or the quota is increased.

Method 1: Change Email Quota as a User

If you are managing your own hosting account, follow these steps:

Step 1: Log in to DirectAdmin

Open your browser and visit:
https://147.124.219.213:2222/

Enter your username and password to access your dashboard.

Step 2: Navigate to Email Accounts

From the DirectAdmin dashboard:

  • Click on Email Manager

  • Then select Email Accounts

You will see a list of all created email accounts under your domain.

Step 3: Modify the Email Account

Locate the email address you want to update.

Click on Manage (or the edit option next to the email account).

Step 4: Change the Email Quota

Under the Quota section:

  • Enter the new storage limit (e.g., 500MB or 1024MB for 1GB)

  • Or select Unlimited if your hosting plan allows it

Step 5: Save Changes

Click Save or Modify to apply the new quota.

That’s it! The email quota has been successfully updated.



Method 2: Change Email Quota as a Reseller or Admin

If you are a Reseller or Admin managing user accounts:

  1. Log in as Reseller or Admin

  2. Navigate to List Users

  3. Select the user account

  4. Go to Email Accounts

  5. Edit the specific email address

  6. Adjust the quota

  7. Save changes



Important Things to Note

  • You cannot exceed your total hosting disk space.

  • If the email quota is higher than the user’s allocated disk space, it will not work.

  • Always monitor disk usage to prevent service interruption.

  • Encourage users to delete old emails or archive messages regularly.



How to Check Current Email Usage

To check how much space an email account is using:

  1. Go to Email Accounts

  2. View the Usage column

  3. Compare usage with the allocated quota

If usage is near the limit, consider increasing the quota.



Best Practice Tips

  • Avoid setting unlimited quotas for all accounts unless necessary.

  • Assign quota based on staff role (e.g., admin staff may need more space).

  • Encourage POP3/IMAP synchronization with periodic cleanup.

.

Watch the video for detail: