Manage Email, FTP & Web Disk Users Easily
Managing users in a hosting account is essential, especially if you work with a team or need to give access to specific parts of your website. That’s where the User Manager in cPanel comes in handy. It allows you to create, modify, and delete users, and assign them roles like Email, FTP, or Web Disk access — all in one simple interface.
In this guide, you will learn how to navigate and use the User Manager in cPanel effectively.
What is cPanel User Manager?
The User Manager is a feature in cPanel that gives you a centralized place to:
View all users
Create new users
Manage access to Email, FTP, and Web Disk
Reset passwords or delete accounts
Whether you’re running a small business, managing a personal site, or operating as a developer, this feature helps you stay organized and secure.
How to Access User Manager in cPanel
Log in to your cPanel account.
Under the “Preferences” or “Email” section, click on User Manager.
You will see a list of existing users along with icons indicating which services they have access to.
Creating a New User Account
In User Manager, click the “Add User” button (usually at the top right).
Fill in the user details:
Full Name
Username
Domain (if you have multiple domains)
Set a password or allow cPanel to send a password setup email.
Choose the services you want to enable:
Email: Gives access to email services (e.g., name@yourdomain.com)
FTP: Allows file upload/download access to a specific directory
Web Disk: Allows access to files via mapped network drives
Click Create to finish.
Editing or Deleting an Existing User
To modify a user:
Locate the user in the list.
Click the “Edit” icon (a pencil) next to the user’s name.
Update user info, change password, or adjust service access.
Click Save.
To delete a user:
Click the “Delete” icon (trash bin), then confirm.
Understanding User Icons
In the User Manager list, you’ll see icons representing service access:
📧 Envelope: Email access
🗂️ Folder: Web Disk access
🔗 Chain link: FTP access
❌ Gray icon: Service not enabled
Why Use User Manager?
Improved security by limiting access to only what’s needed
Team management — each user gets their own login and resources
Organized file structure — each FTP/Web Disk user can have separate folders
Easy email management — manage employee or team emails in one place
Tips & Best Practices
Always use strong, unique passwords for each user.
Disable or delete unused accounts to reduce security risks.
For clients or temporary access, enable only FTP or Web Disk without email.
Monitor usage regularly, especially for FTP activity.
The cPanel User Manager is a powerful yet simple tool to manage access across your hosting account. Whether you’re adding a new team member, setting up email addresses, or granting file access, User Manager makes it seamless — no need to jump between multiple menus.