How to Change an Email Sending Limit in DirectAdmin

Email sending limits are important for preventing spam, protecting server reputation, and maintaining email deliverability. In DirectAdmin, you can control how many emails an account, domain, or user can send within a specific time frame.

This guide explains how to change the email sending limit step by step.

What is Email Sending Limit?

The email sending limit defines the maximum number of outgoing emails that can be sent per hour (or per day, depending on server configuration).

For example:

  • 50 emails per hour

  • 100 emails per hour

  • 1000 emails per hour

If the limit is exceeded, further outgoing emails will be temporarily blocked.

Method 1: Change Email Sending Limit as Admin

Only Admin-level users can modify global email sending limits.

Step 1: Log in as Admin

Access your DirectAdmin using:

https://yourdomain.com:2222

Login with your admin credentials.

Step 2: Navigate to Admin Settings

From the Admin dashboard:

  • Click on Admin Settings

  • Locate the email sending limit section

Step 3: Adjust the Global Email Sending Limit

Look for options like:

  • Outgoing SMTP limit per user

  • Hourly email limit

Enter your desired value (e.g., 500 emails per hour).

Step 4: Save Changes

Click Save to apply the new limit.

The new sending limit will now apply based on your configuration.

Method 2: Change Sending Limit for a Specific User (Admin Only)

If you want to adjust the limit for a particular hosting account:

  1. Login as Admin

  2. Go to Account Manager

  3. Click List Users

  4. Select the user account

  5. Look for Email Sending Limits

  6. Enter the desired hourly limit

  7. Save changes

Method 3: Change Domain-Level Limit (If Enabled)

Some servers allow domain-specific limits:

  1. Login as User

  2. Go to Email Accounts

  3.  

4. Click on edit on the Domain

5. Locate the Email Sending Limit option

6. Adjust the limit

7. Save changes

Note: This option depends on your server configuration.

Important Notes

  • Setting very high limits may increase the risk of spam.

  • Always monitor outgoing mail logs.

  • If your server IP gets blacklisted, email delivery may fail.

  • Consider using SMTP authentication and secure passwords.

How to Monitor Outgoing Emails

To monitor email activity:

  • Check Email Logs

  • Review Mail Queue

  • Monitor unusual spikes in outgoing messages

This helps detect compromised accounts early.

Best Practices

Use strong email passwords
Enable two-factor authentication (if available)
Set reasonable sending limits
Regularly update CMS and plugins
Use SMTP rate limiting

Watch the video for detail: