Step-by-Step Guide to Reset Email Account Password in Plesk

Step 1: Log in to Plesk Control Panel

  1. Open your web browser and navigate to your Plesk Panel URL.

    • Example: https://yourdomain.com:8443

  2. Enter your username and password to log in.

  3. Click Login to access your account.

Step 2: Navigate to the Email Accounts Section

  1. From the Plesk dashboard, go to the “Mail” tab on the left-hand menu.

  2. Under the Mail section, you will see a list of domains associated with your account.

  3. Select the domain where the email account resides.

Step 3: Select the Email Account

  1. In the Mail Accounts list, locate the email account for which you want to reset the password.

  2. Click on the email address or the corresponding “Edit” button next to it.

Step 4: Reset the Password

  1. In the email account settings page, find the “Password” or “New Password” field.

  2. Enter the new password in the provided field. Ensure the password meets the following criteria:

    • Contains at least 8 characters.

    • Includes a mix of uppercase letters, lowercase letters, numbers, and special characters.

    • Avoid using easily guessable words or patterns.

  3. Re-enter the password in the “Confirm Password” field to verify it.

Step 5: Save Changes

  1. Once you’ve entered and confirmed the new password, click the “OK” or “Apply” button to save the changes.

  2. A confirmation message will appear, indicating that the password has been successfully updated.

Additional Tips

Secure Your New Password

  1. Use a password manager to securely store the new password.

  2. Avoid sharing the password with unauthorized users.

Inform the Email Account User

If you are an administrator resetting a password for another user, inform them of the new password or provide instructions to update it securely.

Update Email Client Settings

After resetting the password, ensure that the updated credentials are reflected in your email client (e.g., Outlook, Thunderbird, or mobile devices).

Common Troubleshooting Issues

  1. Forgot Plesk Login Credentials

    • If you cannot log in to Plesk, contact your hosting provider to retrieve or reset your admin credentials.

  2. Email Account Not Found

    • Double-check that the email account exists under the correct domain. If not, create a new account.

  3. Password Not Saving

    • Ensure that the new password complies with the required security standards. If the issue persists, try clearing your browser cache or using a different browser.

Benefits of Managing Email Passwords in Plesk

  • User-Friendly Interface: Plesk provides an intuitive platform to manage email accounts with ease.

  • Enhanced Security: By regularly updating passwords, you can protect email accounts from unauthorized access.

  • Centralized Management: All email accounts for a domain can be managed from a single location.

By following this guide, you can easily reset email passwords through the Plesk Control Panel, ensuring secure and uninterrupted email communication.

You may watch the video below on how to achieve this.